The Local Customer Experience Leadership Event

Zandvoort - 11 June 2013


Customer Experience is hotter than ever. Companies that get this right are dominating their markets. Curious how?
Experience CEX on the Beach!

Every company encounters challenges when it comes to delivering a consistent, branded customer experience. Companies which get this right have a significant competitive advantage, and their customers love them!

During the CEX on the Beach event, we will jump in and start doing what we've been talking about for so long. Now is the time to make the commitment to collaborate with your industry peers and take Customer Experience (CEX) to the next level.


CEX on the Beach is unique. The CEX Events team offers great industry speakers who will guide you through the day so you can design your own experience. We will work in both plenary sessions and breakouts.

Everyone can contribute and learn from peers in the marketplace. We will ensure to share results with the rest of the group so you can also learn from breakouts you did not attend. During speed dates and quickies you will get to know the other people invited better.

Come join us in a great inspiring location, enjoy this day, lunch, the music and let us surprise and inspire you! Ready to be inspired? Experience CEX on the Beach!

  • Date: 11 June 2013
  • Time: 09:00 to 19:00
  • Dress: Business casual
  • Location: Zandvoort, exact location provided with invitation

The below partners have contributed directly to the event. CEX on the Beach is a non-profit event, so this is truly a conference for Customer Experience leaders by Customer Experience leaders.

Our business partners

Our organisation partners

"Life is too short for ordinary experiences."

Chris Parker


Our ambition is to have CEX on the Beach with you!

The CEX on the Beach vision is to create a community of leaders that are willing to share their experiences regarding customer experience management and willing to mutually support each other on this exciting journey.

We aim to provide excellent content that triggers you intellectually by delivering great performers on the subject, to inspire our audience and their followers, and to activate the local customer experience professional industry.


CEX on the Beach is excited to welcome customer experience leaders from these organisations:

Ziggo, Philips, Tele2, Walt Disney Company, ONVZ, Nationale Politie, VGZ, InShoring Pros, De Persgroep, Randstad, PostNL, Energiedirect.nl, Unive, Brunel, T-Mobile, Tomatos, Essent, Solease, Dutch Police, Drukwerkdeal, APG and more...

"It is becoming increasingly important to be good in CEX… to have CEX on the brain in the office."

Qaalfa Dibeehi


CEX on the Beach is not to be missed if you need to know more about:

Who are the brands that are boldly transforming their markets through innovative customer experiences?

What do they do to make their customer experience distinctive and different?

What are the three characteristics of bold brands?

What is a simple framework for introducing this into your company?

How you can truly profit and strengthen your brand by delivering great customer experiences?

Not just mapping customer journeys but also making them work, and remembered?

How do you put all of this into action?

Meeting Customer Experience leaders from other organisations?

"Get rid of bad customer service by delivering better customer experiences - on purpose and by design."

Martin van Krimpen


CEX on the Beach is an invitation only exclusive event, and is free for invited participants. Over fifty of your peers are joining the event. We invite senior level executives active in Marketing, Customer Experience Management, General Management, Contact Center Management, e-Commerce, Social Media, Service Design.

CEX on the Beach will be held on 11 June 2013 in Zandvoort. The exact location is shared with the participants on their formal invitation.

Be inspired and take customer experience of your company to the next level!